Privacy Policy
PRIVACY POLICY, We hereby inform you on Our “current” policies applicable in which your “personal data” is collected through the “website” https://hellocraftersvg.com , the processing of such data , security and rights.Essential Information craftmegood.com is a website referred to as “Our“, “We” , “Us” , “its” in this privacy policy. Information We may collect from you- The term Personal Data refers to the data we may collect from you through our Website.These Personal Data includes:Browsing data The information systems and software procedures used to operate this Website acquire personal data as part of their standard functioning. The transmission of such data is an inherent feature of Internet communication protocols. This data category includes, among other things, the IP addresses and/or the domain names of the computers and terminal equipment used by any user, the location of the devices, the URI/URL (Uniform Resource Identifier/Locator) addresses of the requested resources, the time of such requests, the method used for submitting a given request to the server, returned file size, a numerical code relating to server response status (successfully performed, error, etc.) and other parameters related to the users’ operating system and computer environment.Financial information and billing details If you purchase or subscribe any of Our products and/or services, you will also be required to provide Us Personal Data related to payments and billing, including name, surname, address, zip code, telephone number, e-mail address, billing address, as well as credit card details, or Paypal account or bank details. We do not store credit card details or PayPal account or bank details. Upon the completion of the purchase or subscribe of Our products and/or services, We collect transaction details from the payment gateway provider only.Details under the “Contact Us” section When you contact Us through the Website, you may be required to provide Us your Personal Data such as name, e-mail address and, at your own discretion, other information you decide to share with Us, that We may collect from you.Cookies We use cookies and similar technologies or tools to collect information about your activities on Our Website. Detailed information on the cookies We use and the purpose for which We use them are set out in Our Cookie Policy.How do We use your information and why? Your Personal Data will be collected and processed for the following purposes: Your Browsing data will be used to extract statistical information on service usage (most visited pages, visitors by time/date, geographical areas of origin, etc.) and to check the functioning of the services to analyse and improve the performance of its services and to prevent crimes and frauds.Your biographical data will be used to provide you with the products and/or services you purchased or subscribed to , or to contact you with information about current or new products and services that may be of your interest, to verify customer satisfaction and to carry out market researches, analyses and surveys and/or to respond to your queries and questions and to provide any information you require (e.g., information and suggestion about products) in the section “Contact Us”.Any how, the submission of your Personal Data is not mandatory. Any refusal to provide the consent will not have any effect on you but on Our inability to provide you the products and/or services. In such situation, We shall not be liable for any losses, liabilities and damages whatsoever and howsoever arising thereof.Security We treat the security for all information submitted or provided by you to Us seriously and is of importance to Us. We will take reasonable steps to protect or secure this data . Accordingly, We may require Our employees or third-party service providers to assist Us in implementing or applying appropriate securities measures (such as firewalls, penetration testing and etc).Your Rights You have the right to retain confirmation from us whether your Personal Data is being processed by Us, and, in said circumstances, you have the right to request access to and rectification or erasure of the same or restriction of processing, and to object to the processing at any time, as well as under certain circumstances the right to data portability. With respect to the data portability, you have the right to receive your Personal Data in a structured, commonly used and machine-readable format and to request the transmission of said data.If you have subscribed to or opted-in to receive Our marketing communications you can opt-out at any time, free of charge, requesting that your Personal Data not to be used for marketing purposes.In the event of a breach of applicable EEA data protection laws you have also the right to file a complaint with the competent data protection authority.The categories of recipients to whom your Personal Data may be disclosed to are- (1) IT providers (2) financial institutions or payment gateway providers in connection with the processing of financial and payment information (3) marketing agencies to carry out marketing campaigns, surveys and promotions (4) legal, accounting, tax, labour consultants and other professionals (5)public entities and authorities, exclusively for the purpose of fulfilling legal and regulatory obligation.In case you have given your consent for marketing activities, your Personal Data will be retained for a reasonable period of time. Links to Third Party Website(s)Our Website or any products/services being rendered to you may contain links to other websites that are not operated by Us and whose privacy practices may differ from Us. If you click on a third-party link, you may be directed to the third-party website. Any submission of your Personal Data to any of those third-party websites will be governed by the relevant third-parties’ privacy policies. We have no control and shall assume no responsibilities howsoever arising thereof and We strongly advise you to carefully read the privacy policies prior to the disclosing of any information.Advertising We may partner with a third party from time to time to display Our’s or third party’s advertisement(s) on Our Website or engaging third party to manage Our advertising on Our Website. For more detailed information, please refer to Our Cookie Policy.Contact Us If you: (1) have any questions, queries, issues, inquiries , suggestions or comments on Our Privacy Policy (2) have any concerns about how We process your Personal Data (3) would like to opt out of direct marketing activities (4) would like Us to update information or preferences you have provided to Us you may get in touch with us at hellocraftersvg.com. Changes to this Privacy Policy We will keep this Privacy Policy under regular review and We may update this Privacy Policy from time to time. The updated version shall apply and outplace all previous versions. Hence, it is advisable to check this Privacy Policy on a regular basis.For any general queries you may contact Us at : connect@hellocraftersvg.com .